The inspection of Esher Green Surgery was completed in December 2015, and the full Report and services and Patient groups summaries are attached below.
CQC Quality Report
CQC Services and Patients summary Oct 2016
Statement of Purpose April 2016
The overall result of the inspection is 'Good'
For all Patient groups, the result is 'Good'
For Services, - 'Effective' 'Caring' 'Responsive' and 'Well led' are all 'Good'. 'Safe' required the following to be completed:
Legionella check This has now been completed and passed
Employment checks The files have now been updated and are now complete
Care Quality Commission (CQC)
From 1st April 2013, provides of NHS general practice and other primary medical services (including walk-in centres and GP led healthcare centres) were required by law to be registered with the Care Quality Commission.
This is a requirement of The Health and Social Care Act 2008 which introduced a single registration system that applies to health and adult social care services. For more information see the CQC website www.cqc.org.uk
By registering with the CQC it gives assurance to our patients that as a provider we are meeting the CQC essential standards of quality and safety. (Registration also provides a way to address poorly-performing practices) CQC has a range of legal powers to make sure providers meet the standards including fines and public warnings. When necessary, CQC can also use criminal or civil law, including prosecution, suspension or, in the most serious cases, cancellation of a providers registration.
Esher Green Surgery is CQC registered and we have a profile page on the CQC website. You are able to contact CQC to record your experiences of the services we provide.
To CQC website is www.cqc.org.uk
Healthwatch England is the national consumer champion in health and care. We have significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.