Welcome to Esher Green Surgery
WASH HANDS COVER FACE MAKE SPACE
(monitored Mon - Fri 08.00 - 18.30)
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. You will find Coronavirus help and advice links, then scroll down for links to our services, including registration forms.
Due to the Coronavirus, all appointment requests will be booked as telephone triage in the first instance - this is for safety & protection of our patients and staff. We request you refrain from visiting the reception area to book an appointment - please call us on 01372 462726 or book on-line. If you do not have on-line access, you can find a request form below - or e mail us to request on line access: firstname.lastname@example.org.
It would also be beneficial to have electronic prescribing in place so that prescriptions can go directly to your chosen pharmacy. On-line access is the preferred option for repeat prescription ordering. We do have a repeat prescription request e mail address: email@example.com.
Remember you can always see a GP by video with LIVI. They can help with medical advice, prescriptions and referrals. Get the app - see link below
FLU - patients eligible for the vaccine can book an appointment, please all reception 01372 462726 Public Health England guidance note: PHE guidance Oct. 20
We have been asked by Surrey Heartlands to forward this message to you.....
“Covid-19: As you are aware, Elmbridge moved to new Tier 2-HIGH LEVEL ALERT with effect from 00.01 am Saturday 17 Oct, meaning no mixing between households or support bubbles indoors (rule of 6 still applies outdoors). Please follow existing guidance to protect you & your family; wash hands frequently; wear face coverings where necessary unless exempt; observe 2m distance rule & work from home if possible. Keep Elmbridge safe; these measures really make a difference.” Link to Gov.UK/Coronavirus local alert level advice document: alert level poster / guidance
The NHS COVID19 App Please download NHS Covid19 App
The NHS COVID-19 App is part of the large scale coronavirus (COVID-19) testing and contact tracing programme and will be used, alongside traditional contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus – helping to keep us all safer. The NHS COVID-19 App alerts people at risk of coronavirus, asking them to isolate before they potentially pass the virus on to others as well as providing local area alerts and QR venue check-in. The app will help the NHS understand if the virus is spreading in a particular area, and so local authorities can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.
ELMBRIDGE BOROUGH COUNCIL support services information including shielded groups/welfare calls, Meals on Wheels, Community Alarm, Central Surrey Voluntary Action, Churches and Community Associations: Elmbridge Borough Council Support Services to residents
CORONAVIRUS - COVID-19 - PLEASE FOLLOW THIS LINK FOR INFORMATION AND ADVICE FROM PUBLIC HEALTH ENGLAND: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public COMMUNITY HELPLINE 0300 200 1008 directs to support, such as picking up shopping, prescription collections. surreycc.gov.uk/coronavirus
Link to recent stay at home Gov.UK advice: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection
Information for Surrey Parents during COVID-19 - please see this for links to useful resources - Information for Surrey Parents during COVID-19
Surrey Release the Pressure Campaign - Don't suffer in silence, release the pressure, call the CALM helpline: 0800 58 58 58 which is open 5pm to midnight, 365 days per year - There is also live web chat between 5pm and midnight. View here.
SURREY IAPT SERVICES UPDATE ON SERVICES: IAPT SERVICES DURING COVID-19 COMMUNITY SUPPORT & GUIDANCE; please see this information that contains useful links: Community Support & Guidance, including links to:
COVID-19 Parent Guide: Parent Guide
Link to self certification on Gov.UK: https://www.gov.uk/government/publications/statutory-sick-pay-employee
The latest and up to date information can be found on Public Health England’s website https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/
NHS 111: As there are high call volumes to NHS 111, you can access information pages -
If you are seeking general information on coronavirus are being directed to call 111, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/ this includes travel advice
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
A new GOV.UK WhatsApp Coronarvirus Information Service has now been launched. The purpose of this product is to combat the spread of misinformation propagated through WhatsApp on an Official Government channel. To use this service, member of the public simply add +44 7860 064422 to their contacts and send a WhatsApp message saying “Hi”.
Childrens Cornoavirus information factsheet: Childrens Coronavirus Fact Sheet
Wash your hands of Coronavirus scams! Friends Against Scams - please see link Friends Against Scams.org.uk
Travel: travel forms can be found in Services tab above.
Falls Prevention: information packs available at the practice and in this link: https://www.surreydownsccg.nhs.uk/your-health/conditions-treatments-and-services/falls-care-service
Esher Green Surgery offers a video GP service – LIVI
Available evenings, weekends and Bank Holidays
To access this NHS service, simply download LIVI from the App store (iPhone) or Google Play (Android), and sign up (you will be asked to add some ID (passport or driving licence or residency card)
You can get medical advice, prescriptions and referrals by video.
Monday to Friday appointments available 07.00 - 22.00 Saturday, Sunday & Bank Holiday 08.00 – 16.00
Appointment booking criteria: unable to book - under 2 years, temporary resident, newly registered (if less than 3 weeks), 13 – 16 yrs consultation with parental consent.
This is the link for more information: https://bit.ly/2Pj3v4j Link to information leaflet: Patient information leaflet
Esher Green Surgery January 2020 Newsletter: January 2020 newsletter
Esher Green Surgery achived the PACEsetter Award after successfully completed the Practise Hope Pilot Project on the NHS PACEsetter model to improve services for children and young people (10-25 yrs) who are suicidal or self-harm PACEsetter award certificate
NHS Routine Breast Screening
The Surrey & North East Hampshire Breast Screening Services, delivered by InHealth at the Jarvis Breast Centre, will be calling women from this surgery for 3 year routine breast screening appointments between now and March 2020. Invitations will be received by post and we would encourage all women who receive one to attend. Breast screening helps to spot cancer sooner when it is too small to see or feel. Early diagnosis could help to save you life. For more information visit www.breast-screening.surrey.nhs.uk.
We are always looking for new enthusiastic patients to join our patient participant group. We run several patient education events and meet around 5 times a year.
The PPG was set up in October 2015, and we are made up of volunteer patients with the aim of improving patient wellbeing and where possible the services offered by the practice.
If you would like to join us feel free to apply by speaking to the Practice Manager or through emailing firstname.lastname@example.org.
Please rate our services using the NHS UK link below.
You can now access a number of services online. Ordering a repeat prescription or Doctors Appointments are both just a click away. If you’re not yet registered for Online services, please open the links to the Online Registration forms below, return the forms to the Surgery and we will issue the codes for you
Online access form Adult Online access Registration - Under 13
Already registered? Then click here.
Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak. Please visit:
Mind Matters Surrey
offer free help and Talking Therapies including Cognitive Behavioural Therapy (CBT), Counselling for Depression, Guided Self Help and EMDR delivered in either F2F, telephone, skype, digital or group formats. Twitter: @mindmatterssabp Tel: 0300 330 5440 https://www.mindmatters.co.uk/
Organ Donation in England has moved to an 'opt out' system:
What has changed?
Organ donation in England has moved to an 'opt out' system. You may also hear it referred to as 'Max and Keira's Law'.
This means that all adults in England will be considered to have agreed to be an organ donor when they die unless they have recorded a decision not to donate or are in one of the excluded groups.
Your family will still be approached and your faith, beliefs and culture will continue to be respected.
You still have a choice about whether or not you wish to become a donor. Get the facts about organ donation to help you decide.
Visit for more information: https:www.organdonation.nhs.uk
New Patient Registration
We welcome new patients!
Please call to check your home address is within our catchment area. Registering is easy - one of our team will talk you through the process - 01372 462726.
To register as a new patient for the surgery you will need to complete several registration forms. These are available at the surgery or you can use the forms below. You need to complete either an adult or child form plus the consent form. You will also be asked to complete the NHS registration form - a GMS1 form - please contact the practice for this.
It's a good time to also register for on-line access. The details of on-line are above, just complete the form and bring it with your registration details.
You must come to the surgery to complete the registration. Please bring a form of ID and a proof of address when you come in. We ask that registrations are between 11.00 a.m. and 5 p.m. please. Please be aware that the registration process does take a minimum of 48 hours.
Adult New Patient Registration Form
Child New Patient Registration Form
GMS1 family doctor registration form - please complete this form too
We are live on the NHS APP. You can download the App now to view advice on symptoms and emergencies. Please see link below for more information:
NHS App Guidance
Free NHS Health Checks
Helping you to prevent heart disease, stroke, diabetes, kidney disease & dementia.
We are now doing Health Checks at Esher Green Surgery for patients between the ages of 40-74 who have NOT been diagnosed with the conditions mentioned above.
Please enquire at the surgery for further details.
NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
CQC INSPECTION RESULTS
CQC Detailed result
We are registered as a Parkrun Practice, promoting health and wellbeing of staff and patients. Follow the link for the Parkrun programme: www.rcgp.org.uk/parkrun
EGS Parkrun Practice CertificateWe are also a Veteran Friendly registered practice.
Veteran Friendly Certificate
(Site updated 22/10/2020)